VitrA UK Ltd Rewards Cashback Promotion 19th October 2026 – 31st January 2027

Terms & Conditions:

Please read the following Terms and Conditions carefully and if you have any queries, please contact your retailer or email info@vitra.co.uk or phone (0)1235 750990 (Freephone) for further explanation.

1. Consumers who make a qualifying purchase between 19.10.26 and 31.01.27 (both dates inclusive) may claim cashback (“VitrA Reward”) in accordance with these terms until 31.01.27. The VitrA Reward will be issued via a bank transfer.
2. The VitrA Rewards offer is open to residents of the UK, Ireland and Channel Islands only and is available on eligible purchases that they make at participating retailers only.
3. This promotion is applicable to retail sales only (excludes trade and contract sales).
4. Maximum of 1 claim per household. Claims are capped at 1 eligible claim per household with unlimited number of products per claim. For avoidance of doubt, 1 (one) claim equates invoice/ till receipt and all product models must be purchased within the scope of maximum 1 (one) invoices/till receipts.
5. Information on this VitrA Rewards promotion can be found on VitrA Rewards | VitrA.
6. To register your order and claim your VitrA Reward, please visit our VitrA promotions claims site at VitrA Rewards | VitrA and follow the on-screen instructions. Please note payment will be subject to compliance with these terms and conditions.
7. The VitrA Reward will be cashback of £100. You will only be eligible to claim the VitrA Reward when you purchase a VitrA V-Care 3 model. Models included are: 7777B403-6377, 7757B403-6377, 7777B403-6388, 7757B403-6388, 7777B403-6399, 7757B403-6399.
8. All online claims will need to be submitted and received by midnight on 31.03.27. No online claims can be submitted after this date and no responsibility can be accepted by the Promoter for claims which are not made by this closing date.
9. Claims relating to products purchased before 19.10.26 and after 31.01.27 will not be accepted.
10. Proof of purchase must be provided to support any online claim. Claims made without proof of purchase will be rejected.
11. By claiming your VitrA Rewards, applicants will be deemed to have read and accepted these terms and conditions.
12. The Promoter reserves the right to withdraw the promotion at any time.
13. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims. The Promoter reserves the right to reject those claims, which it considers, in its absolute discretion, are fraudulent or invalid.
14. After registration and a successful verification of the purchase, the participant will receive a phone call from VitrA to request the bank account details to which the cashback amount specified in these terms and conditions will be transferred.
15. Approved cashback payments will be made directly to the claimant's nominated bank account by the end of the calendar month following claim approval and bank detail verification. In the event of an exceptionally high volume of claims, payment times may be extended.
16. Personal data supplied during the course of this VitrA Rewards Promotion will only be processed as necessary for the operation of the VitrA Rewards Promotion and in accordance with the Promoter’s privacy policy which can be found here https://catalogues.vitraglobal.com/privacy_policy_data_protection_policy.
17. If you have any queries on your application or if your cashback does not arrive, please email info@vitra.co.uk or phone (0)1235 750990.
18. The Promoter is VitrA UK Ltd, Park 34, Collett, Didcot, OX11 7WB.

GDPR & Data Protection Statement:

Personal data collected as part of this promotion will be used solely for the purpose of validating cashback claims, administering payments, fraud prevention and compliance with legal and financial obligations.

Bank account details will only be accessed by authorised members of the Accounts team responsible for processing cashback payments.

Sales and Marketing teams will only have access to information required for campaign administration, including claimant name, retailer name, product purchased and purchase date.

Personal data will not be shared with third parties except where required for payment processing, legal compliance or fraud prevention.

All data will be processed in accordance with UK GDPR and VitrA's Privacy Policy and will be retained only for as long as necessary to administer the promotion and meet legal and accounting requirements.

Cashback Payment

Cashback payments will only be made following successful validation of the claim and telephone verification of the bank account details provided.

Telephone Verification

Claimants must provide a valid UK telephone number and be available to receive a verification call from VitrA. Failure to successfully complete the verification process may result in the claim being delayed or rejected.

Payment Timing

Approved cashback payments will be made directly to the claimant's nominated UK bank account by the end of the calendar month following successful claim validation and bank detail verification.

Proof of Purchase

A clear copy of a valid retailer invoice or proof of purchase must be submitted with all cashback claims. Claims submitted without acceptable proof of purchase will not be processed.

Fraud Prevention

VitrA reserves the right to reject claims that are incomplete, fraudulent, duplicate, misleading, or do not meet the promotional eligibility criteria.