Frequently Asked Questions about Bathroom Taps and Mixers

The ceramic cartridge may have dirt ingress and may need replacing. Ingress is where dirt/debris gets stuck in the moving parts preventing a seal or making operation of the ceramic cartridge difficult.

To ensure that your brassware operates properly, we recommend installation is undertaken by a professional installer.

Thanks to the thermostatic cartridge, hot and cold water is mixed in certain quantities. This allows for safe use of water at a desired fixed temperature and flow. Also, according to European standards, 38 degrees is recognised as the ideal temperature that the human body can tolerate and therefore water supply temperature of thermostatic taps and brassware is adjusted to 38 degrees as default.

Where possible VitrA brassware is compatible but we recommend you speak to your supplier or retailer to ensure you choose the right product for your bathroom.

Ventilation is very important in the bathroom environment to avoid the build-up of steam and condensation.